1. Information We Collect
When you use PKGD, we collect the following information:
- Account information (email, name, profile picture) from Google authentication
- Content you create (thumbnails, images, and conversation history)
- Usage data (pages visited, features used, timestamps)
- Payment and billing information (subscription status, billing history, plan type). Note: Full credit card details are handled by Stripe and are not stored on our servers.
- Credit usage data (generation history, credit transactions)
- Technical data for error monitoring (device type, browser, error logs)
2. How We Use Your Information
We use your information to:
- Provide and improve our thumbnail creation services
- Save and sync your work across devices
- Process payments and manage your subscription
- Track credit usage and enforce plan limits
- Send transactional emails (receipts, subscription updates, account notifications)
- Communicate with you about updates, features, and marketing (if you've opted in)
- Diagnose technical issues and improve application stability
- Ensure the security of your account
3. Data Storage and Security
Your data is stored securely using Supabase's infrastructure. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or destruction.
4. Third-Party Services
We use the following third-party services:
- Google OAuth: For secure authentication
- Supabase: For data storage and authentication
- AI Services: For image generation and enhancement
- Stripe: For payment processing. When you subscribe, Stripe collects your payment information (credit card, billing address). We do not store your full card details on our servers.
- Resend: For email communications (transactional emails, welcome messages, and marketing communications you've opted into)
- Sentry: For error monitoring and application performance. This may collect error reports, device information, and user identifiers to help us diagnose and fix issues.
These services have their own privacy policies governing their use of your information.
5. Your Rights
You have the right to:
- Access your personal data
- Request correction of your data
- Request deletion of your account and data
- Export your content
- Opt out of communications
6. Cookies and Tracking
We use essential cookies to maintain your session and provide core functionality. We do not use tracking cookies or sell your data to third parties.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@pkgd.ai.